When you place an order on our website you will be guided through the process of placing an order. You are able to review and update your order at anytime during this process. When you confirm your order you will be sent an email acknowledgement providing you with the details and value of your order, which has been debited to your credit/debit card.

Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Returns policy outlined on our site, our acceptance of your order and the completion of the contract between you and us will take place.

If you require any information regarding your order(s) please contact Radanta Distribution Ltd (Exclusive Distributor of Janssen Cosmetics in Ireland) on the following number (open Monday to Friday 09:30-17:30) +353 (0)83 199 2427 or email contact@radanta.ie. All email enquires will be answered Monday-Friday 9am – 5pm. We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment, we suspect fraudulent activity or violation of these Terms and Conditions (including our Privacy Policy).

If we are unable to fulfil your order via the site, we will contact you by email or telephone advising you of this.